Privacy Policy

1. Who we are

Fine Tech Help is a two-person in-home technology support service operated by Christian and Mason, based in South Orange County, CA. You can contact us at:

• Phone: (949) 998-6898
• Email: mason@finetech.help

2. Information we collect

When you submit the booking form on our website, we collect the following information:

• Full name
• Email address
• Phone number
• Address or preferred meeting location
• Issue description
• Preferred availability

We do not collect payment information through this website. Payments are handled in person at the time of service.

3. How we use your information

Your information is used only to schedule, confirm, and follow up on your service visit. We do not sell, rent, or share your personal data with third parties for marketing or any other purpose.

4. Data storage

Booking information is stored in a secure database (Cloudflare D1).

5. Cookies and analytics

This site does not use tracking cookies or third-party analytics services. Fonts are loaded from Google Fonts, which is subject to Google's Privacy Policy.

6. SMS and email communications

By submitting the booking form, you agree to receive appointment confirmation and follow-up messages by text (SMS) and email. These messages are sent only in connection with scheduling your service visit. To opt out of text messages, reply STOP to any message we send you.

7. Your rights

You may request access to, correction of, or deletion of your personal data at any time. Contact us at mason@finetech.help or (949) 998-6898.

8. Changes to this policy

This policy may be updated from time to time. Any changes will be posted on this page with an updated date.